CompTIA A+

Live online events

The Official CompTIA® A+® Core 1 and Core 2 (Exams 220-1101 and 220-1102) course provides the background knowledge and skills you will require to be a successful A+ technician. It will help you prepare to take the CompTIA A+ Core Series certification examinations (exam numbers 220-1101 and 220-1102), in order to become a CompTIA A+ Certified Professional.

  • 11
    Dec
    5 days, Mon 8:00 AM CST - Fri 4:00 PM CST
    Online
    • $3,277.00 excl. GST + PST (SK)
    Contact training coordinator for registrations options.
  • 22
    Jan
    5 days, Mon 8:00 AM CST - Fri 4:00 PM CST
    Online
    • Group Rates Apply (6 or more) $3,152.47 excl. GST + PST (SK)
    • $3,277.00 excl. GST + PST (SK)
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Description

Course Objectives

On course completion, participants will be able to:

  • Support operating systems.
  • Install and configure PC system unit components and peripheral devices.
  • Install, configure, and troubleshoot display and multimedia devices.
  • Install, configure, and troubleshoot storage devices.
  • Install, configure, and troubleshoot internal system components.
  • Install, configure, and maintain operating systems.
  • Maintain and troubleshoot Microsoft Windows.
  • Explain network infrastructure concepts.
  • Configure and troubleshoot network connections.
  • Manage users, workstations, and shared resources.
  • Implement client virtualization and cloud computing.
  • Implement physical security.
  • Secure workstations and data.
  • Troubleshoot workstation security issues.
  • Support and troubleshoot laptops.
  • Support and troubleshoot mobile devices.
  • Install, configure, and troubleshoot print devices.
  • Implement operational procedures

 

Agenda

1 - Installing Motherboards and Connectors

  • Explain Cable Types and Connectors
  • Install and Configure Motherboards
  • Explain Legacy Cable Types

2 - Installing System Devices

  • Install and Configure Power Supplies and Cooling
  • Select and Install Storage Devices
  • Install and Configure System Memory
  • Install and Configure CPUs

3 - Troubleshooting PC Hardware

  • Apply Troubleshooting Methodology
  • Configure BIOS/UEFI
  • Troubleshoot Power and Disk Issues
  • Troubleshoot System and Display Issues

4 - Comparing Local Networking Hardware

  • Compare Network Types
  • Compare Networking Hardware
  • Explain Network Cable Types
  • Compare Wireless Networking Types

5 - Configuring Network Addressing and Internet Connections

  • Compare Internet Connection Types
  • Use Basic TCP/IP Concepts
  • Compare Protocols and Ports
  • Compare Network Configuration Concepts

6 - Supporting Network Services

  • Summarize Services Provided by Networked Hosts
  • Compare Internet and Embedded Appliances
  • Troubleshoot Networks

7 - Summarizing Virtualization and Cloud Concepts

  • Summarize Client-Side Virtualization
  • Summarize Cloud Concepts

8 - Supporting Mobile Devices

  • Set Up Mobile Devices and Peripherals
  • Configure Mobile Device Apps
  • Install and Configure Laptop Hardware
  • Troubleshoot Mobile Device Issues

9 - Supporting Print Devices

  • Deploy Printer and Multifunction Devices
  • Replace Print Device Consumables
  • Troubleshoot Print Device Issues

10 - Configuring Windows

  • Configure Windows User Settings
  • Configure Windows System Settings

11 - Managing Windows

  • Use Management Consoles
  • Use Performance and Troubleshooting Tools
  • Use Command-line Tools

12 - Identifying OS Types and Features

  • Explain OS Types
  • Compare Windows Editions

13 - Supporting Windows

  • Perform OS Installations and Upgrades
  • Install and Configure Applications
  • Troubleshoot Windows OS Problems

14 - Managing Windows Networking

  • Manage Windows Networking
  • Troubleshoot Windows Networking
  • Configure Windows Security Settings
  • Manage Windows Shares

15 - Managing Linux and macOS

  • Identify Features of Linux
  • Identify Features of macOS

16 - Configuring SOHO Network Security

  • Explain Attacks, Threats, and Vulnerabilities
  • Compare Wireless Security Protocols
  • Configure SOHO Router Security
  • Summarize Security Measures

17 - Managing Security Settings

  • Configure Workstation Security
  • Configure Browser Security
  • Troubleshoot Workstation Security Issues

18 - Supporting Mobile Software

  • Configure Mobile OS Security
  • Troubleshoot Mobile OS and App Software
  • Troubleshoot Mobile OS and App Security

19 - Using Support and Scripting Tools

  • Use Remote Access Technologies
  • Implement Backup and Recovery
  • Explain Data Handling Best Practices
  • Identify Basics of Scripting

20 - Implementing Operational Procedures

  • Implement Best Practice Documentation
  • Use Proper Communication Techniques
  • Use Common Safety and Environmental Procedures

Prerequisites

Who Should Attend?

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.