WHO SHOULD ATTEND?

This course is intended for users already familiar with using Outlook 2010 that want to become more efficient and productive.

COURSE OBJECTIVES

Upon successful completion of this course, students will be able to:

• Explore the Outlook 2010 environment

• Communicate with electronic mail quickly and easily

• Manage contact information

• Address, distribute, file, sort, find, and manage messages efficiently

• Record, prioritize, and track tasks

• Schedule and manage appointments efficiently
• Coordinate and schedule meetings with others

• Create and manage signatures

COURSE CONTENT

Exploring the Mail Tab

Customizing the Quick Access Toolbar and Managing & Customizing the To-Do Bar

Outgoing and Incoming Messages

Addressing Recipients, Attaching Files, Inbox Icons, Saving Sent Items to a Specific Folder, Creating Default Signatures, and Creating & Inserting Manual Signatures

Working with Contacts

Adding, Viewing & Editing, and Creating Contact Groups

Folder and Inbox Management

Creating Folders, Moving Messages, Sorting & Grouping Inbox Items, and Using the Instant Search

Working with the Calendar
Navigating & Selecting Calendar Views, Creating Appointments & Meeting Requests, Responding to Meeting Requests, Rescheduling & Cancelling Meetings, Creating & Managing Calendar Groups, Sharing Calendars, and Opening a Shared Calendar

Managing Tasks

Creating, Editing, and Deleting Tasks; Organizing and Tracking Tasks

Windows XP, Windows Vista, or Windows 7 Outlook 2010 Experience