WHO SHOULD ATTEND?

This course is intended for participants who are familiar with Microsoft Office Outlook.

COURSE OBJECTIVES

Upon successful completion of this course, participants will be able to accomplish the following:

• View Web Pages and Favourites, and work with Office applications while using Outlook

• Organize Outlook folders by assigning categories, creating rules, and applying filters

• Manage junk e-mail, use auto signatures and stationery, control messages, and use message notifications

• Use the productivity-improvement features of the Calendar, Contacts, Tasks, and Mail folders, as well as create and use Outlook forms

• Work with shared folders, delegate folder access, and archive Outlook items

• Set up Outlook for mobile use and synchronize mail

COURSE CONTENT

GETTING THE MOST OUT OF OUTLOOK

Viewing Web Pages and Favorites; Integration with Office Applications

MANAGING FOLDERS

Categories; Rules Wizard; Filtering a View

USING ADVANCED MESSAGE FEATURES

Organizing Messages; Using Signatures and Stationery; Controlling Messages; Message Notifications

PERSONAL PRODUCTIVITY

Calendar; Contacts; Forms and Templates; Mail

SHARING FOLDER ACCESS AND ARCHIVING OUTLOOK ITEMS

Working with Shared Folders; Delegating Folder Access; Archiving Outdated Items

OUTLOOK FOR MOBILE CLIENTS

Working Offline; Setting Up Outlook for Mobile Use

Microsoft Outlook Level 1 or equivalent knowledge